Transforming the Way You Work with Property
Our Vision
At Lambert Smith Hampton (LSH), we combine the power of the UK and Ireland's largest commercial property network with a relentless desire to challenge the status quo. We are committed to providing our clients with innovative and tailored solutions that empower them to navigate the complexities of the property market.
Who We Are
Our team of experts spans across all sectors, boasting extensive experience in:
- Acquisitions, disposals, and lettings
- Airspace exchange
- Asset advisory
- Auctions
- Building consultancy
- Business rates
- Capital markets
- ESG and sustainability
- Industrial agency
- Ikon - residential and mixed-use consultancy
- Land consultancy
- Lease advisory
- LSH Investment Management
- Major projects and cost consultancy
- Office advisory
- Planning, regeneration, and infrastructure
- Property finance
- Property management
- Property restructuring
- Retail agency
- Valuation
What We Do
We source and acquire the best sites, help you find the perfect occupier, and work with you throughout the development lifecycle. We also:
- Manage and grow your investment portfolios with expert advice.
- Advise occupiers on all their occupational needs.
- Provide market-leading research and insights across all sectors.
- Connect you with the right people and resources to achieve your property goals.
Our Values
At LSH, we embrace:
- Integrity: We conduct ourselves with honesty and transparency in all our dealings.
- Collaboration: We believe in building strong relationships and working in partnership with clients.
- Innovation: We constantly seek new and better ways to serve our clients.
- Client Focus: Our clients are at the heart of everything we do.
- Sustainability: We are committed to responsible property practice that promotes environmental, social, and governance equity.
Our Commitment
We are driven by a desire to empower our clients and create lasting value for them. We aim to:
- Provide exceptional client service.
- Deliver innovative solutions tailored to your specific needs.
- Build long-term relationships based on trust and mutual success.
Poor Service and Management
The majority of the reviews are negative, with most reviewers expressing disappointment and frustration with the service and management provided by Lambert Smith Hampton Group Limited, a trading style of HLM Property Management. Many reviewers have had poor experiences with the company's staff, citing rudeness, incompetence, and unresponsiveness. Several reviewers have reported issues with the company's asset management, including poor maintenance and lack of communication.
False Expectations
Some reviewers have expressed disappointment with the company's services, feeling that they did not meet their expectations. This includes issues with valuations, with one reviewer reporting that the valuation was significantly below market value. Another reviewer felt that the company's customer service was lacking, with no one available to answer calls.
Lack of Professionalism
Many reviewers have criticized the company's staff for being rude, dismissive, and unprofessional. This includes issues with the initial point of contact, with one reviewer reporting that the receptionist was rude and unfriendly. Another reviewer felt that the staff on the phone were also unhelpful and unresponsive.
