Expert Advice, Exceptional Service
Frazers Surveyors Ltd is a family-run firm of Chartered, General Practice, Valuation and Building Surveyors based in Woking, Surrey. With over 30 years of experience, we have gained extensive knowledge in all types of survey and valuation work, providing professional advice on all aspects of buildings. Our team is dedicated to providing high-quality service, which is of benefit to our clients.
Our History
Frazers Surveyors Ltd was founded by Matthew Lewis, a Chartered Surveyor with a passion for providing exceptional service. Starting from humble beginnings, the company has grown organically over the years, expanding to three offices at Kingston upon Thames, Woking, and Camberley. Today, we operate from our Woking head office and a satellite office at Hampton in Middlesex, covering a wide geographical area with greater efficiency.
Our Services
We specialise in providing RICS Home Surveys - Level 2, a concise report in a standard format, designed as an economical service. Our team also offers RICS Home Surveys - Level 3, a more comprehensive report suitable for all properties, but usually commissioned for older, larger, more complex, or altered buildings. In addition to our survey services, we provide valuations, schedules of condition, professional witness reports, and a specialist property finding service, which identifies, negotiates, and acquires properties for clients with specific needs and disabilities.
Why Choose Frazers?
As an independent family-run firm, we pride ourselves on our extensive experience, professional advice, and high-quality service. As a dedicated service provider, we are committed to expanding through organic growth. Our team is regulated by the RICS (Royal Institution of Chartered Surveyors), ensuring our clients receive the highest standard of service.
What Our Clients Say
"I have received professional, fast, and efficient service from the moment of a quote to the end. Valuation report was ready within 24 hours! I highly recommend using Frazers and I shall be using them if I'll need survey/valuation services in the future." - KatieV-1612 Nov 2018
Overall Experience
The majority of customers had an excellent experience with Frazers Surveyors, praising their professionalism, efficiency, and helpfulness throughout the entire process.
Positive Aspects
- Knowledgeable and helpful staff: Many customers appreciated the expertise and guidance provided by the surveyors, particularly Salvatore.
- Efficient and quick service: Customers were impressed with the swift turnaround times and prompt communication from the team.
- Excellent customer service: The staff were consistently friendly, courteous, and professional in their interactions with clients.
Negative Aspects
- Misleading website and pricing: A few customers felt that the website and pricing were misleading, resulting in higher costs than expected.
- Poor experience with housing association: One customer had a negative experience when dealing with Frazers through a housing association, citing unhelpful and confusing communication.
- Rude customer service: Another customer encountered rude admin staff, which added to the stress of their house sale.