Your Property, Our Priority
Nestled in the vibrant heart of South West Wales, Mallard Estate & Letting Agency stands as a trusted partner for your property journey. Established on a foundation of expertise, integrity, and local knowledge, we are dedicated to providing a comprehensive and personalized service to both residential and commercial clients.
Our Vision
Our vision is to empower individuals and businesses in their pursuit of the perfect property or to maximize the value of their property assets. We believe in building lasting relationships with our clients, guiding them through every step of the process with transparency and care.
Our Expertise
Our experienced team of chartered surveyors and dedicated estate agents offer a diverse range of services to cater to your diverse needs:
Home Buyers & Sellers
- Comprehensive market analysis and valuations
- Bespoke marketing plans for each property
- Expert negotiation and sales representation
- Transparent and informative communication throughout the process
Landlords & Tenants
- Extensive knowledge of rental market trends
- Efficient tenant screening and referencing services
- Comprehensive property management solutions
- Dedicated support with tenancy disputes and repairs
Beyond the ordinary
- Commercial property valuation and consultancy
- Cavity wall insulation surveys and Japanese knotweed eradication
- Building surveys to assess property condition
- Independent expert witness services
Why Choose Mallard?
- Local Expertise: Deep understanding of the local property market in South West Wales
- Personal Attention: Dedicated team working closely with you
- Transparent Communication: Regular updates and clear explanations
- Client-Focused Solutions: Tailored solutions based on your unique needs
- Competitive Rates: Competitive fees designed to meet your budget
Experience the Mallard difference today and discover a seamless and successful property journey!
Reason for Avoidance
Both positive and negative comments have been summarised.
Unpleasant Experience
One reviewer, Daniel James, had an unpleasant experience with Mallard. He was instructed to carry out a valuation on behalf of their lender for a remortgage on his rental property. However, the director, Rhodri, arrived unexpectedly and was pushy and rude to his tenant's daughter, who suffers from extreme anxiety. Rhodri was also condescending and unsympathetic when speaking with Daniel, and made no allowances or offered no resolution. The situation deteriorated further when Daniel complained to the office and was told that the valuation was cancelled by the company without any prior notification or apology.
Poor Communication
Mallard's communication skills were also called into question. The company cancelled the scheduled valuation without informing Daniel, and when he called the office, he was told that the cancellation was due to the lender's instructions. This lack of transparency and poor communication left Daniel feeling frustrated and disillusioned.
Exceptional Service
On the other hand, several reviewers had a positive experience with Mallard. Melanie Hartley and Suzanne Pennicott both praised the company's excellent service and friendly staff. Melanie was particularly impressed with the valuation report, which she found to be of high quality and reasonably priced.
