Business Details
37 Years
experience
Your Trusted Liverpool Property Partner
Established in Liverpool in 1989, we have dedicated ourselves to delivering exceptional property services and block management solutions. Our team combines decades of local market expertise with a commitment to improving industry standards through transparent, client-focused practices. With a portfolio spanning Merseyside, Formby, Wirral, and Manchester, we specialise in property sales, lettings, and comprehensive block management. Our dedicated departments ensure clients receive tailored support, from initial valuations to long-term property maintenance. We prioritise efficiency and trustworthiness, evidenced by our 4.9/5 customer rating from 178 reviews. Our team's extensive experience, including senior roles in estate agency and social housing, enables us to provide informed guidance at every stage.We maintain rigorous compliance with industry regulations while offering innovative solutions like bulk-buy energy contracts and global bank client accounts. Our reputation for reliability has been built through consistent client satisfaction, with many new instructions coming from recommendations. We operate extended hours to accommodate client needs and provide 24/7 online maintenance reporting for tenants. Our services are designed to deliver value, from competitive insurance rates to transparent fee structures with no hidden charges.
Services
Property Sales
Property Lettings
Block Management
Property Management
Leaseholder Services
Details
- Year established: 1989
Highlights and features
- We have over 35 years of local property market experience since 1989
- Our dedicated block management team covers Merseyside, Formby, Wirral, and Manchester
- We provide transparent fee structures with no hidden charges
- Our bulk-buy energy contracts deliver cost savings for landlords
- We maintain global bank client accounts with no transaction fees
What people say
Excellent customer service
Quick response times
Professional and friendly
Efficient process
Highly recommended
Services
Property Sales
We specialise in residential property sales across Liverpool and surrounding areas. Our services include free valuations, professional marketing, and dedicated transaction management. Our local expertise ensures competitive pricing strategies and swift completions, supported by a 4.9/5-rated team with 35 years' experience in the Merseyside market.
Property Lettings
Our lettings service covers property management from tenant sourcing to ongoing maintenance. We offer referencing checks, tenancy agreements, and regular property inspections. Landlords benefit from our bulk-buy energy contracts and dedicated support team, ensuring compliance and maximising rental returns across Liverpool and Manchester.
Block Management
We provide comprehensive block management for residential developments, including financial administration, maintenance coordination, and insurance procurement. Our dedicated team ensures regulatory compliance while delivering cost savings through negotiated supplier contracts. Clients receive regular updates and transparent accounting practices with no hidden fees.
Property Management
Our property management services include day-to-day maintenance coordination, emergency repairs, and contractor oversight. We maintain a panel of approved service providers to ensure quality workmanship. Tenants can report issues online, with priority repairs addressed promptly to maintain property standards across our managed portfolio.
Leaseholder Services
We support leaseholders with account management, service charge administration, and building insurance coordination. Our team provides clear documentation and direct communication channels for queries. Clients benefit from our bulk-buy energy contracts and dedicated support line, ensuring transparent management of shared property responsibilities.
People
Gemma Robertson
Operations Manager
Joined Andrew Louis in 2013, bringing customer service and legal compliance expertise. Oversees block management operations across Merseyside, Formby, Wirral, and Manchester. Holds regular client communication as a priority.
Ryan Evans
Senior Property Manager
Experienced property manager with specialist knowledge of Liverpool's residential market. Manages sales and lettings operations while maintaining high client satisfaction standards through transparent communication.
Lori McConnell
Block Coordinator
24-year estate agency veteran with comprehensive block management experience. Handles property inspections and client liaison, applying diverse sector knowledge to ensure service excellence across managed developments.
Lisa Johnston
Block Management & Repairs
10-year Andrew Louis team member with social housing background. Specialises in maintenance coordination and client support, balancing technical expertise with personal service for residential block clients.
Beckii King
Block Coordinator
Dedicated block management professional handling client inquiries and service coordination. Works closely with senior team members to maintain consistent service standards across the company's managed property portfolio.
Questions
What areas do you cover for property services?
We operate across Liverpool, Merseyside, Formby, Wirral, and Manchester for sales, lettings, and block management services.
How can I get a property valuation?
Book a free online valuation in 30 seconds or contact our Liverpool office directly for a face-to-face assessment.
What block management services do you provide?
We handle financial administration, maintenance coordination, insurance procurement, and contractor management for residential blocks with no hidden fees.
How do tenants report maintenance issues?
Tenants can use our online portal to report maintenance problems 24/7, with priority repairs addressed promptly by our dedicated team.
What payment methods do you accept?
We use global bank client accounts with no transaction fees - specific payment options available upon account setup with our finance team.
Are your fees transparent?
Yes, we guarantee no hidden charges. All service costs are clearly communicated before work commences, with detailed breakdowns available.
