Business Details
Your Trusted Partner for Real Estate Solutions
Follwells has been a trusted name in property sales and lettings for over three decades, serving Newcastle-under-Lyme, Stoke-on-Trent, and surrounding areas. Our team combines local expertise with a commitment to transparency, ensuring clients receive tailored advice and proactive management throughout the property journey. We prioritise client satisfaction through clear communication, rigorous buyer qualification, and full-chain management to maintain transaction security.With a focus on professionalism, we offer expert valuations, energy performance certifications, and a network of trusted tradespeople to support both residential and investment property needs. Our reputation is built on consistent, reliable service, as evidenced by numerous client testimonials praising our efficiency, responsiveness, and compassionate approach to property transactions.
Services
Property Sales
Property Lettings
Home Valuations
Property Surveys
Chain Management
Highlights and features
- We have over 30 years of local expertise in Newcastle-under-Lyme and surrounding areas.
- Our team includes RICS-registered valuers and qualified energy assessors.
- We proactively manage property chains to ensure secure, timely transactions.
- Client testimonials highlight exceptional communication and stress-free service.
- We offer transparent fee structures with no hidden costs for property sales or lettings.
What people say
Exceptional service
Efficient chain management
Transparent communication
Local expertise
Stress-free experience
Services
Property Sales
Follwells specialises in residential property sales, leveraging 30+ years of local market knowledge to achieve optimal prices. Our RICS-registered valuers provide accurate assessments, while proactive chain management ensures secure, timely transactions. Clients benefit from dedicated support and transparent communication throughout the selling process.
Property Lettings
Our lettings service offers comprehensive property management, from tenant sourcing to legal compliance. We maintain a network of trusted tradespeople for maintenance and provide transparent fee structures. Regular inspections and responsive support ensure landlords achieve maximum returns with minimal stress.
Home Valuations
Accurate valuations are conducted by RICS-registered professionals, combining market analysis with property-specific insights. The process includes detailed research, on-site assessments, and tailored advice to align with client goals, ensuring realistic pricing strategies for successful sales.
Property Surveys
RICS-registered surveyors perform thorough property inspections to identify structural issues and maintenance needs. These surveys provide critical insights for buyers and sellers, supporting informed decision-making and helping prevent future complications during property transactions.
Chain Management
We manage property chains from offer acceptance to completion, coordinating with all parties to maintain momentum. This service minimises delays, ensures clear communication, and provides clients with regular updates to guarantee a smooth, secure transaction process.
People
Tom Follwell
Chartered Surveyor & Valuer
A RICS-registered valuer with decades of local expertise, Tom oversees professional survey and valuation work, ensuring accurate property assessments grounded in Newcastle-under-Lyme's market dynamics.
John Follwell
Sales & Lettings Director
With 20 years' experience, John leads sales and lettings operations, combining estate agency expertise with energy assessment qualifications to deliver comprehensive property services.
Helen Follwell
Office Manager
Helen ensures operational efficiency and high service standards across sales and lettings, leveraging her experience to maintain exceptional client communication and team performance.
Mark Ingram
Senior Estate Agent
A seasoned negotiator with 25+ years at Follwells, Mark provides expert valuations and client guidance, building strong relationships through his fair, professional approach to property transactions.
Donna Morgan
Customer Service Lead
Donna serves as the primary contact for client inquiries, utilising her customer service expertise to ensure prompt, friendly support and seamless initial engagement with Follwells' services.
Questions
How do I start selling my property with Follwells?
Contact us via phone or email to arrange a free valuation. Our experts will assess your property, discuss your goals, and create a tailored sales strategy.
What areas do Follwells cover?
We operate in Newcastle-under-Lyme, Stoke-on-Trent, North Staffordshire, Shropshire, and the Cheshire border, offering local market expertise across these regions.
How does Follwells value properties?
Our RICS-registered valuers conduct detailed research and on-site assessments, considering market conditions and property specifics to provide accurate, realistic pricing recommendations.
What lettings services does Follwells offer?
We provide full property management, tenant sourcing, legal compliance checks, and maintenance coordination, supported by a network of trusted local tradespeople for landlord clients.
How does Follwells manage property chains?
Our team coordinates all parties involved, maintaining communication and momentum through regular updates to ensure smooth, secure transactions without unnecessary delays.
What fees does Follwells charge?
We offer transparent fee structures with no hidden costs. Detailed pricing information is available upon request for both sales and lettings services.
